FAQs
How are your bows made? TOP
All bows are made by me, Lisa, owner and designer. I have over 18 years experience in the hair bow business. I use only the highest quality ribbons and supplies. Almost all bows are created with wire, ensuring strong, stable loops. Occasionally, glue will be used to attach middles or secure a bow to an alligator clip. Knot Your Average Bow prides itself on quality, creativity and customer satisfaction. How soon should I expect my order? TOP
At this time, orders are shipping 3-5 days from receipt of payment. Your bows will be created once payment is received. You will be getting bows made just for you, not something that has been sitting in inventory. Will your bows fray? TOP
No, all bows are professionally heat sealed to prevent fraying. You will be able to pass your bows down and around to other little ladies! What ages do your infant headbands fit? TOP
The stretch lace headbands fit approximately the following:
12 0-6 months
14 6-12 months
16 12-24 months
The cloth headbands fit newborns to approx. 5 year olds.
Ribbons covered headbands fit toddlers to young ladies (and older). They measure ½ wide. Do you accept returns/exchanges? TOP
Due to the nature of our products, we only accept returns/exchanges on new products that have not been worn within seven days of receipt. NO returns on custom orders. We want you to be 100% satisfied! If you encounter a problem with the hardware of a bow (ie- the clip), simply return it. It will be repaired and returned as soon as possible. Do you have a Privacy Policy? TOP
Of course! Knot Your Average Bow respects the privacy of all of our customers. Your personal information will never be sold or rented to a third party. Information collected from our site is only used to aide in customer service and assist in notifying you of upcoming products and promotions. Your privacy is guaranteed! What are your shipping fees? TOP
You will have a choice of USPS or Priority Mail.
Shipping fees for USPS:
$0.00-$9.99 $3.50
$10.00-$19.99 $4.50
$20.00-$29.99 $6.00
$30.00-$39.99 $9.95
$40+ $12.95
Orders over $100- free shipping!!
Shipping fees for Priority Mail:
$0.00-$9.99 $4.50
$10.00-$19.99 $6.50
$20.00-$29.99 $8.00
$30.00-$39.99 $10.50
$40+ $14.95 Do you offer group discounts? TOP
Group discounts are available for cheer/dance squad orders and such. Just contact Lisa at lisa@knotyouraveragebow.net. She will determine the discount based on bow style and quantity ordered.
|